Concept
Broader concepts are typically rendered as parents in a concept hierarchy (tree).
has broader
Relates a concept to a concept that is more general in meaning.
is in scheme
Relates a resource (for example a concept) to a concept scheme in which it is included.
Narrower concepts are typically rendered as children in a concept hierarchy (tree).
has narrower
Relates a concept to a concept that is more specific in meaning.
skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties.
The range of skos:prefLabel is the class of RDF plain literals.
A resource has no more than one value of skos:prefLabel per language tag.
preferred label
The preferred lexical label for a resource, in a given language.
is top concept in scheme
Relates a concept to the concept scheme that it is a top level concept of.
SoServe-Thesau
requirements management
Anforderungsmanagement
Beschwerdemanagement
Customer Journey Mapping (CJM)
Customer Experience Design
Liberation from Contraints by Digitization
Methoden Service Engineering
Pains & Gains
(business ) process modelling
Prozessmodellierung
Role Play
Service Enacting
Service Blueprint
Business Model Canvas
Business Process Model and Notification
critical path analysis; critical path method
Critical Path Analyse
Design Science Research
Empathy Map
GAP-Analyse
GAP model
Kano-Modell
Lifecycle Management
Mockup
Persona
Phasenmodell
phase model
capability model
Potenzialmodell
product model
Produktmodell
(business) process model
Prozessmodell
resource model
Ressourcenmodell
Service-Assessment (ServAs)
Failure Mode and Effect Analysis (FMEA)
Service-FMEA (Fehlermöglichkeits- und Einflussanalyse)
Service-Ökosystem-Design
Service-QFD (Quality-Function-Deployment)
ServQual
Stakeholder Map
Target-Costing
User Story
Value Proposition Canvas
Virtual Reality
procedure model
Vorgehensmodell