Concept
type: Class

has broader
comment: Broader concepts are typically rendered as parents in a concept hierarchy (tree). @en
sub property of: Transitive
definition: Relates a concept to a concept that is more general in meaning. @en

is in scheme
definition: Relates a resource (for example a concept) to a concept scheme in which it is included. @en

has narrower
comment: Narrower concepts are typically rendered as children in a concept hierarchy (tree). @en
sub property of: Transitive
definition: Relates a concept to a concept that is more specific in meaning. @en

preferred label
comment: skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties. @en
comment: The range of skos:prefLabel is the class of RDF plain literals. @en
comment: A resource has no more than one value of skos:prefLabel per language tag. @en
sub property of: label
definition: The preferred lexical label for a resource, in a given language. @en

is top concept in scheme
sub property of: is in scheme
definition: Relates a concept to the concept scheme that it is a top level concept of. @en

SoServe-Thesau
type: Dataset
type: Concept
type: ConceptGroup
type: ConceptScheme
has top concept: Methoden Service Engineering
narrower: Methoden Service Engineering

Anforderungsmanagement
type: Concept
broader: Methoden Service Engineering
preferred label: requirements management @en

Beschwerdemanagement
type: Concept
broader: Methoden Service Engineering

Customer Journey Mapping (CJM)
type: Concept
broader: Methoden Service Engineering
preferred label: (---) @en

Customer Experience Design
type: Concept
broader: Methoden Service Engineering

Liberation from Contraints by Digitization
type: Concept
broader: Methoden Service Engineering

Methoden Service Engineering
type: Concept
broader: SoServe-Thesau
is in scheme: SoServe-Thesau
narrower: Target-Costing
narrower: Service-FMEA (Fehlermöglichkeits- und Einflussanalyse)
narrower: Prozessmodell
narrower: Virtual Reality
narrower: Liberation from Contraints by Digitization
narrower: Value Proposition Canvas
narrower: GAP-Analyse
narrower: Prozessmodellierung
narrower: Persona
narrower: Service-Ökosystem-Design
narrower: Role Play
narrower: Service-Assessment (ServAs)
narrower: Ressourcenmodell
narrower: Business Process Model and Notification
narrower: Lifecycle Management
narrower: Service Enacting
narrower: Mockup
narrower: Service Blueprint
narrower: Beschwerdemanagement
narrower: Design Science Research
narrower: Vorgehensmodell
narrower: Potenzialmodell
narrower: Business Model Canvas
narrower: ServQual
narrower: Phasenmodell
narrower: Stakeholder Map
narrower: Customer Journey Mapping (CJM)
narrower: Pains & Gains
narrower: Anforderungsmanagement
narrower: Kano-Modell
narrower: Customer Experience Design
narrower: Service-QFD (Quality-Function-Deployment)
narrower: User Story
narrower: Empathy Map
narrower: Critical Path Analyse
narrower: Produktmodell
is top concept in scheme: SoServe-Thesau

Pains & Gains
type: Concept
broader: Methoden Service Engineering

Prozessmodellierung
type: Concept
broader: Methoden Service Engineering
preferred label: (business ) process modelling @en

Role Play
type: Concept
broader: Methoden Service Engineering

Service Enacting
type: Concept
broader: Methoden Service Engineering
preferred label: (---) @en

Service Blueprint
type: Concept
broader: Methoden Service Engineering

Business Model Canvas
type: Concept
broader: Methoden Service Engineering

Business Process Model and Notification
type: Concept
broader: Methoden Service Engineering

Critical Path Analyse
type: Concept
broader: Methoden Service Engineering
preferred label: critical path analysis; critical path method @en

Design Science Research
type: Concept
broader: Methoden Service Engineering

Empathy Map
type: Concept
broader: Methoden Service Engineering

GAP-Analyse
type: Concept
broader: Methoden Service Engineering
preferred label: GAP model @en

Kano-Modell
type: Concept
broader: Methoden Service Engineering

Lifecycle Management
type: Concept
broader: Methoden Service Engineering
preferred label: (---) @en

Mockup
type: Concept
broader: Methoden Service Engineering

Persona
type: Concept
broader: Methoden Service Engineering
preferred label: (---) @en

Phasenmodell
type: Concept
broader: Methoden Service Engineering
preferred label: phase model @en

Potenzialmodell
type: Concept
broader: Methoden Service Engineering
preferred label: capability model @en

Produktmodell
type: Concept
broader: Methoden Service Engineering
preferred label: product model @en

Prozessmodell
type: Concept
broader: Methoden Service Engineering
preferred label: (business) process model @en

Ressourcenmodell
type: Concept
broader: Methoden Service Engineering
preferred label: resource model @en

Service-Assessment (ServAs)
type: Concept
broader: Methoden Service Engineering
preferred label: (---) @en

Service-FMEA (Fehlermöglichkeits- und Einflussanalyse)
type: Concept
broader: Methoden Service Engineering
preferred label: Failure Mode and Effect Analysis (FMEA) @en

Service-Ökosystem-Design
type: Concept
broader: Methoden Service Engineering

Service-QFD (Quality-Function-Deployment)
type: Concept
broader: Methoden Service Engineering
preferred label: (---) @en

ServQual
type: Concept
broader: Methoden Service Engineering
preferred label: (---) @en

Stakeholder Map
type: Concept
broader: Methoden Service Engineering
preferred label: (---) @en

Target-Costing
type: Concept
broader: Methoden Service Engineering
preferred label: (---) @en

User Story
type: Concept
broader: Methoden Service Engineering

Value Proposition Canvas
type: Concept
broader: Methoden Service Engineering

Virtual Reality
type: Concept
broader: Methoden Service Engineering

Vorgehensmodell
type: Concept
broader: Methoden Service Engineering
preferred label: procedure model @en