Concept
service
Dienstleistung
Ergonomische Arbeitsmittel
Relates a resource (for example a concept) to a concept scheme in which it is included.
is in scheme
Kunde / Kundin; Objekt der Dienstleistung
clients
customer
Handlungsleitfaden
Beschwerdemanagement
co-production
Koproduktion
Co-Creation
Customer Journey Mapping (CJM)
actor
service provider
customer integration; customer participation
Der Begriff der Dienstleistungsempfänger:in subsummiert alle Personen bzw. Klient:innen, die eine Dienstleistung in Anspruch nehmen (Klient:in, Kund:in, Patient:in, betreutes Kind). Der Begriff wird in Abgrenzung zu dem der Dienstleistungsnehmer:in genutzt.
SoServe-Thesau
allgemeine Begriffe
Dienstleistungsempfänger:in
service recipient
Relates a concept to a concept with which there is an associative semantic relationship.
skos:related is disjoint with skos:broaderTransitive
has related
A statement or formal explanation of the meaning of a concept.
definition
The preferred lexical label for a resource, in a given language.
skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties.
The range of skos:prefLabel is the class of RDF plain literals.
A resource has no more than one value of skos:prefLabel per language tag.
preferred label
An alternative lexical label for a resource.
The range of skos:altLabel is the class of RDF plain literals.
alternative label
Relates a concept to a concept that is more general in meaning.
Broader concepts are typically rendered as parents in a concept hierarchy (tree).
has broader
Begriffe