Kano-Modell
type: Concept

SMART-Methode
type: Concept
preferred label: S.M.A.R.T. method @en

Virtual Reality
type: Concept

Mockup
type: Concept

Job Enrichment
type: Concept

Target-Costing
type: Concept
preferred label: (---) @en

User Story
type: Concept

Service-FMEA (Fehlermöglichkeits- und Einflussanalyse)
type: Concept
preferred label: Failure Mode and Effect Analysis (FMEA) @en

Informationsflussanalyse
type: Concept
preferred label: information flow analysis @en

Pausengestaltung
type: Concept
preferred label: break management @en

Kosten-Nutzen-Analyse
type: Concept
preferred label: cost-benefit analysis @en

Customer Experience Design
type: Concept

Physikalische und physiologische Methoden
type: Concept
preferred label: physical and physiological methods @en

Business Model Canvas
type: Concept

GAP-Analyse
type: Concept
preferred label: GAP model @en

Mind-Mapping
type: Concept
preferred label: mind mapping @en

Lautes Denken
type: Concept
preferred label: think aloud @en

LTIR
type: Concept
preferred label: Lost Time Injury Rate @en

Prozessanalyse und Prozessmodellierung
type: Concept

Role Play
type: Concept

Feedback, 360°
type: Concept
preferred label: 360 degree feedback @en

KVP (Kontinuierlicher Verbesserungsprozess)
type: Concept
preferred label: continuous improvement process (CIP) @en

Festlegung von Erreichbarkeitszeiten
type: Concept

Stärken-Schwäche-Analyse
type: Concept
preferred label: analysis of strengths and weaknesses @en

Kreativitätstechniken
type: Concept
preferred label: creativity technique @en

Tätigkeitswechsel
type: Concept
preferred label: job rotation @en

Anforderungsmanagement
type: Concept
preferred label: requirements management @en

Teilautonome Arbeitsgruppe TOP
type: Concept
preferred label: semi-autonomous work group @en

Schriftliche Befragung
type: Concept
preferred label: survey @en

Ressourcenmodell
type: Concept
preferred label: resource model @en

Mediation
type: Concept
preferred label: mediation @en

Beschwerdemanagement
type: Concept

Job Enlargement
type: Concept

Business Process Model and Notification
type: Concept

Stakeholder Map
type: Concept
preferred label: (---) @en

Ideenmanagement
type: Concept
preferred label: idea management @en

Kleingruppenarbeit
type: Concept
preferred label: small group method @en

Dokumentenanalyse
type: Concept

Methoden
type: ConceptGroup
has member: Kurzpausen
has member: Value Proposition Canvas
has member: Anforderungsmanagement
has member: Feedback, 360°
has member: Arbeitsanforderungserfassung
has member: Pro-Kontra-Analyse
has member: Arbeitsbewertung
has member: Lifecycle Management
has member: Aufgabenerweiterung
has member: Persona
has member: Stärken-Schwäche-Analyse
has member: Mockup
has member: Job Enrichment
has member: Tätigkeitswechsel
has member: Customer Journey Analyse
has member: Liberation from Contraints by Digitization
has member: Service Blueprint
has member: Role Play
has member: KVP (Kontinuierlicher Verbesserungsprozess)
has member: Beobachtung
has member: Prozessmodellierung
has member: In-den-Schuhen-des-Anderen-Gehen
has member: GAP-Analyse
has member: Autonomiekriterien
has member: Partizipative Methoden der Arbeitsgestaltung
has member: Schriftliche Befragung
has member: Business Process Model and Notification
has member: Festlegung von Erreichbarkeitszeiten
has member: Pausengestaltung
has member: Aufgabenbereicherung
has member: Service Enacting
has member: Kleingruppenarbeit
has member: Mediation
has member: Phasenmodell
has member: SMART-Methode
has member: Vorgehensmodell
has member: Critical Incident Technik (CIT)
has member: Physikalische und physiologische Methoden
has member: SWOT-Analyse
has member: Empathy Map
has member: Kreativitätstechniken
has member: Service-Ökosystem-Design
has member: RACI-Matrix
has member: Gesundheitszirkel
has member: Arbeitsanalyse
has member: Pains & Gains
has member: Prozessgestaltung
has member: Potenzialmodell
has member: Business Model Canvas
has member: Customer Experience Design
has member: Tandemmethode
has member: Customer Journey Mapping (CJM)
has member: Prozessmodell
has member: Chancen-Risiken-Analyse
has member: Ideenmanagement
has member: Service-Assessment (ServAs)
has member: Teilautonome Arbeitsgruppe TOP
has member: Mind-Mapping
has member: Dokumentenanalyse
has member: Aufgabenbezogener Informationsaustausch
has member: Service-QFD (Quality-Function-Deployment)
has member: Design Science Research
has member: Critical Path Analyse
has member: Stakeholder Map
has member: Produktmodell
has member: Job Rotation
has member: Job Enlargement
has member: User Story
has member: Teambuilding
has member: Virtual Reality
has member: Target-Costing
has member: ServQual
has member: Coaching
has member: Prozessanalyse und Prozessmodellierung
has member: Service-FMEA (Fehlermöglichkeits- und Einflussanalyse)
has member: Beschwerdemanagement
has member: Lautes Denken
has member: Beobachtungsinterview
has member: LTIR

Kurzpausen
type: Concept
preferred label: short breaks @en

Value Proposition Canvas
type: Concept

Arbeitsanforderungserfassung
type: Concept

Pro-Kontra-Analyse
type: Concept

Arbeitsbewertung
type: Concept

Lifecycle Management
type: Concept
preferred label: (---) @en

Aufgabenerweiterung
type: Concept
preferred label: job enlargement @en

Persona
type: Concept
preferred label: (---) @en

Customer Journey Analyse
type: Concept

Liberation from Contraints by Digitization
type: Concept

Service Blueprint
type: Concept

Beobachtung
type: Concept
preferred label: observation @en

Prozessmodellierung
type: Concept
preferred label: (business ) process modelling @en

In-den-Schuhen-des-Anderen-Gehen
type: Concept
preferred label: Walking in each other's shoes @en

Autonomiekriterien
type: Concept
preferred label: autonomy criteria @en

Partizipative Methoden der Arbeitsgestaltung
type: Concept

Aufgabenbereicherung
type: Concept
preferred label: job enrichment @en

Service Enacting
type: Concept
preferred label: (---) @en

Phasenmodell
type: Concept
preferred label: phase model @en

Vorgehensmodell
type: Concept
preferred label: procedure model @en

Critical Incident Technik (CIT)
type: Concept

SWOT-Analyse
type: Concept

Empathy Map
type: Concept

Service-Ökosystem-Design
type: Concept

RACI-Matrix
type: Concept

Gesundheitszirkel
type: Concept
preferred label: health circle @en

Arbeitsanalyse
type: Concept
preferred label: job analysis @en

Pains & Gains
type: Concept

Prozessgestaltung
type: Concept
preferred label: process design @en

Potenzialmodell
type: Concept
preferred label: capability model @en

Tandemmethode
type: Concept
preferred label: tandem method @en

Customer Journey Mapping (CJM)
type: Concept
preferred label: (---) @en

Prozessmodell
type: Concept
preferred label: (business) process model @en

Chancen-Risiken-Analyse
type: Concept
preferred label: analysis of opportunities and risks @en

Service-Assessment (ServAs)
type: Concept
preferred label: (---) @en

Aufgabenbezogener Informationsaustausch
type: Concept
preferred label: task-related information exchange @en

Service-QFD (Quality-Function-Deployment)
type: Concept
preferred label: (---) @en

Design Science Research
type: Concept

Critical Path Analyse
type: Concept
preferred label: critical path analysis; critical path method @en

Produktmodell
type: Concept
preferred label: product model @en

Job Rotation
type: Concept

Teambuilding
type: Concept

ServQual
type: Concept
preferred label: (---) @en

Coaching
type: Concept
preferred label: coaching @en

Beobachtungsinterview
type: Concept
preferred label: observation interview @en

Brainstorming
type: Concept
preferred label: brainstorming @en

Role Model Canvas
type: Concept
preferred label: role model canvas @en

Gefährdungsbeurteilung
type: Concept

Mündliche Befragung
type: Concept
preferred label: interview @en

Kopfstand-Technik
type: Concept
preferred label: problem reversal technique @en

preferred label
sub property of: label
definition: The preferred lexical label for a resource, in a given language. @en
comment: skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties. @en
comment: The range of skos:prefLabel is the class of RDF plain literals. @en
comment: A resource has no more than one value of skos:prefLabel per language tag. @en

has member
definition: Relates a collection to one of its members. @en