Kano-Modell
Virtual Reality
Mockup
Target-Costing
User Story
Failure Mode and Effect Analysis (FMEA)
Service-FMEA (Fehlermöglichkeits- und Einflussanalyse)
Customer Experience Design
Business Model Canvas
GAP-Analyse
GAP model
Role Play
requirements management
Anforderungsmanagement
resource model
Ressourcenmodell
Beschwerdemanagement
Business Process Model and Notification
Stakeholder Map
SoServe-Thesau
Relates a concept to a concept that is more specific in meaning.
Narrower concepts are typically rendered as children in a concept hierarchy (tree).
has narrower
Relates a concept to a concept that is more general in meaning.
Broader concepts are typically rendered as parents in a concept hierarchy (tree).
has broader
(business) process model
Prozessmodell
Concept
capability model
Potenzialmodell
Pains & Gains
critical path analysis; critical path method
Critical Path Analyse
Service-QFD (Quality-Function-Deployment)
Design Science Research
Liberation from Contraints by Digitization
Relates a resource (for example a concept) to a concept scheme in which it is included.
is in scheme
Value Proposition Canvas
(business ) process modelling
Prozessmodellierung
Persona
Service-Ökosystem-Design
Service-Assessment (ServAs)
Lifecycle Management
Service Enacting
Service Blueprint
procedure model
Vorgehensmodell
ServQual
Phasenmodell
phase model
Customer Journey Mapping (CJM)
Empathy Map
product model
Produktmodell
Methoden Service Engineering
The preferred lexical label for a resource, in a given language.
skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties.
The range of skos:prefLabel is the class of RDF plain literals.
A resource has no more than one value of skos:prefLabel per language tag.
preferred label
Relates a concept to the concept scheme that it is a top level concept of.
is top concept in scheme