Relates a concept to a concept that is more general in meaning.
Broader concepts are typically rendered as parents in a concept hierarchy (tree).
has broader
Relates a concept to a concept with which there is an associative semantic relationship.
skos:related is disjoint with skos:broaderTransitive
has related
SoServe-Thesau
An alternative lexical label for a resource.
The range of skos:altLabel is the class of RDF plain literals.
skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties.
alternative label
Concept
The preferred lexical label for a resource, in a given language.
The range of skos:prefLabel is the class of RDF plain literals.
A resource has no more than one value of skos:prefLabel per language tag.
preferred label
Methoden Service Engineering
Um ein detalliertes Profil der Kund:innen und deren Perspektive zu erstellen, bietet sich die Empathy-Map-Methode an. Dafür werden die Denkweisen, Werte, Erfahrungen, Gefühle, Wünsche usw. bestimmter oder fiktiver Kund:innen festgehalten und können so (wie die Persona-Beschreibung, s.u.) in die Gestaltung der Dienstleistung einfließen. Die Empathy Map (bzw. das Empathie-Raster) kann als eine Ergänzung der Persona-Beschreibung dienen.
Cairns, Patrick; Pinker, India; Ward, Andrew; Watson, Evelyn; Laidlaw, Anita (2021): Empathy maps in communication skills training. In: The clinical teacher 18 (2), S. 142–146. DOI: 10.1111/tct.13270.
Persona
service
Dienstleistung
Empathy Map
Relates a resource (for example a concept) to a concept scheme in which it is included.
is in scheme
A statement or formal explanation of the meaning of a concept.
definition
Methoden
A note for an editor, translator or maintainer of the vocabulary.
editorial note