has broader
sub property of: broaderTransitive
definition: Relates a concept to a concept that is more general in meaning.
comment: Broader concepts are typically rendered as parents in a concept hierarchy (tree).

has related
sub property of: semanticRelation
definition: Relates a concept to a concept with which there is an associative semantic relationship.
comment: skos:related is disjoint with skos:broaderTransitive

SoServe-Thesau
type: Dataset
type: Concept
type: ConceptGroup
type: ConceptScheme

alternative label
sub property of: label
definition: An alternative lexical label for a resource.
comment: The range of skos:altLabel is the class of RDF plain literals.
comment: skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties.

Concept
type: Class

preferred label
sub property of: label
definition: The preferred lexical label for a resource, in a given language.
comment: skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties.
comment: The range of skos:prefLabel is the class of RDF plain literals.
comment: A resource has no more than one value of skos:prefLabel per language tag.

Methoden Service Engineering
type: Concept
narrower: Empathy Map

Empathy Map
type: Concept
definition: Um ein detalliertes Profil der Kund:innen und deren Perspektive zu erstellen, bietet sich die Empathy-Map-Methode an. Dafür werden die Denkweisen, Werte, Erfahrungen, Gefühle, Wünsche usw. bestimmter oder fiktiver Kund:innen festgehalten und können so (wie die Persona-Beschreibung, s.u.) in die Gestaltung der Dienstleistung einfließen. Die Empathy Map (bzw. das Empathie-Raster) kann als eine Ergänzung der Persona-Beschreibung dienen. @de
editorial note: Cairns, Patrick; Pinker, India; Ward, Andrew; Watson, Evelyn; Laidlaw, Anita (2021): Empathy maps in communication skills training. In: The clinical teacher 18 (2), S. 142–146. DOI: 10.1111/tct.13270. @de
broader: Methoden Service Engineering
related: (---)
related: service
is in scheme: SoServe-Thesau

(---)
type: Concept
preferred label: Persona @de
related: Empathy Map

service
type: Concept
preferred label: Dienstleistung @de
related: Empathy Map

is in scheme
definition: Relates a resource (for example a concept) to a concept scheme in which it is included.

definition
sub property of: note
definition: A statement or formal explanation of the meaning of a concept.

Methoden
type: ConceptGroup
member: Empathy Map

editorial note
sub property of: note
definition: A note for an editor, translator or maintainer of the vocabulary.