has broader
sub property of: broaderTransitive
definition: Relates a concept to a concept that is more general in meaning.
comment: Broader concepts are typically rendered as parents in a concept hierarchy (tree).

Begriffe
type: ConceptGroup
member: external factor

has related
sub property of: semanticRelation
definition: Relates a concept to a concept with which there is an associative semantic relationship.
comment: skos:related is disjoint with skos:broaderTransitive

SoServe-Thesau
type: Dataset
type: Concept
type: ConceptGroup
type: ConceptScheme

alternative label
sub property of: label
definition: An alternative lexical label for a resource.
comment: The range of skos:altLabel is the class of RDF plain literals.
comment: skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties.

Concept
type: Class

preferred label
sub property of: label
definition: The preferred lexical label for a resource, in a given language.
comment: skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties.
comment: The range of skos:prefLabel is the class of RDF plain literals.
comment: A resource has no more than one value of skos:prefLabel per language tag.

Dienstleistungsentwicklung
type: Concept
preferred label: Service Engineering @de
related: external factor

is in scheme
definition: Relates a resource (for example a concept) to a concept scheme in which it is included.

customer
type: Concept
preferred label: Dienstleistungsnehmer:in @de
related: external factor

process
type: Concept
preferred label: Prozess @de
related: external factor

external factor
type: Concept
preferred label: Externer Faktor @de
definition: Im Rahmen des Dienstleistungserstellungsprozesses bringt ein:e Dienstleistungsnehmer:in sich selbst oder ein notwendiges Objekt (z.B. im Falle einer digitalen Dienstleistung die ihm/ihr zur Verfügung stehende Technik) ein. Aus der Betrachtung des Dienstleisters heraus wird diese:r Kund:in auch als externer Faktor bezeichnet. Als externer Faktor stehen Dienstleistungsnehmer:innen außerhalb der Gestaltungsdimensionen des Service Engineerings. @de
related: customer
related: process
related: Dienstleistungsentwicklung
editorial note: Bullinger, Hans-Jörg; Scheer, August-Wilhelm; Grieble, Oliver (Hg.) (2003): Service Engineering. Entwicklung und Gestaltung innovativer Dienstleistungen ; mit 18 Tabellen. Berlin: Springer. (25) @de
broader: Begriffe Service Engineering
is in scheme: SoServe-Thesau

customer
type: Concept
preferred label: Kund:in @de
related: external factor

Begriffe Service Engineering
type: Concept
narrower: external factor

definition
sub property of: note
definition: A statement or formal explanation of the meaning of a concept.

editorial note
sub property of: note
definition: A note for an editor, translator or maintainer of the vocabulary.