Kano-Modell
S.M.A.R.T. method
SMART-Methode
Virtual Reality
Mockup
Job Enrichment
Target-Costing
User Story
Failure Mode and Effect Analysis (FMEA)
Service-FMEA (Fehlermöglichkeits- und Einflussanalyse)
information flow analysis
Informationsflussanalyse
break management
Pausengestaltung
cost-benefit analysis
Kosten-Nutzen-Analyse
Customer Experience Design
physical and physiological methods
Physikalische und physiologische Methoden
Business Model Canvas
GAP-Analyse
GAP model
mind mapping
Mind-Mapping
think aloud
Lautes Denken
Lost Time Injury Rate
LTIR
Prozessanalyse und Prozessmodellierung
Role Play
360 degree feedback
Feedback, 360°
continuous improvement process (CIP)
KVP (Kontinuierlicher Verbesserungsprozess)
Festlegung von Erreichbarkeitszeiten
analysis of strengths and weaknesses
Stärken-Schwäche-Analyse
creativity technique
Kreativitätstechniken
job rotation
Tätigkeitswechsel
requirements management
Anforderungsmanagement
Teilautonome Arbeitsgruppe TOP
semi-autonomous work group
Schriftliche Befragung
survey
resource model
Ressourcenmodell
mediation
Mediation
Beschwerdemanagement
Job Enlargement
Business Process Model and Notification
Stakeholder Map
idea management
Ideenmanagement
small group method
Kleingruppenarbeit
Dokumentenanalyse
Methoden
job analysis
Arbeitsanalyse
Arbeitsbewertung
(business) process model
Prozessmodell
capability model
Potenzialmodell
short breaks
Kurzpausen
Pains & Gains
critical path analysis; critical path method
Critical Path Analyse
Prozessgestaltung
process design
Job Rotation
analysis of opportunities and risks
Chancen-Risiken-Analyse
Service-QFD (Quality-Function-Deployment)
Arbeitsanforderungserfassung
observation
Beobachtung
Walking in each other's shoes
In-den-Schuhen-des-Anderen-Gehen
Partizipative Methoden der Arbeitsgestaltung
Design Science Research
Liberation from Contraints by Digitization
coaching
Coaching
role model canvas
Role Model Canvas
The preferred lexical label for a resource, in a given language.
skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties.
The range of skos:prefLabel is the class of RDF plain literals.
A resource has no more than one value of skos:prefLabel per language tag.
preferred label
problem reversal technique
Kopfstand-Technik
Critical Incident Technik (CIT)
Pro-Kontra-Analyse
Gefährdungsbeurteilung
Service Blueprint
Customer Journey Mapping (CJM)
observation interview
Beobachtungsinterview
task-related information exchange
Aufgabenbezogener Informationsaustausch
SWOT-Analyse
Customer Journey Analyse
Teambuilding
tandem method
Tandemmethode
Persona
Service Enacting
Empathy Map
Phasenmodell
phase model
job enrichment
Aufgabenbereicherung
autonomy criteria
Autonomiekriterien
brainstorming
Brainstorming
procedure model
Vorgehensmodell
Value Proposition Canvas
Mündliche Befragung
interview
(business ) process modelling
Prozessmodellierung
Lifecycle Management
RACI-Matrix
product model
Produktmodell
job enlargement
Aufgabenerweiterung
Relates a collection to one of its members.
has member
ServQual
Service-Assessment (ServAs)
Service-Ökosystem-Design
health circle
Gesundheitszirkel