Kano-Modell
type: Concept

SMART-Methode
preferred label: S.M.A.R.T. method @en
type: Concept

Virtual Reality
type: Concept

Mockup
type: Concept

Job Enrichment
type: Concept

Target-Costing
preferred label: (---) @en
type: Concept

User Story
type: Concept

Service-FMEA (Fehlermöglichkeits- und Einflussanalyse)
preferred label: Failure Mode and Effect Analysis (FMEA) @en
type: Concept

Informationsflussanalyse
preferred label: information flow analysis @en
type: Concept

Pausengestaltung
preferred label: break management @en
type: Concept

Kosten-Nutzen-Analyse
preferred label: cost-benefit analysis @en
type: Concept

Customer Experience Design
type: Concept

Physikalische und physiologische Methoden
preferred label: physical and physiological methods @en
type: Concept

Business Model Canvas
type: Concept

GAP-Analyse
preferred label: GAP model @en
type: Concept

Mind-Mapping
preferred label: mind mapping @en
type: Concept

Lautes Denken
preferred label: think aloud @en
type: Concept

LTIR
preferred label: Lost Time Injury Rate @en
type: Concept

Prozessanalyse und Prozessmodellierung
type: Concept

Role Play
type: Concept

Feedback, 360°
preferred label: 360 degree feedback @en
type: Concept

KVP (Kontinuierlicher Verbesserungsprozess)
preferred label: continuous improvement process (CIP) @en
type: Concept

Festlegung von Erreichbarkeitszeiten
type: Concept

Stärken-Schwäche-Analyse
preferred label: analysis of strengths and weaknesses @en
type: Concept

Kreativitätstechniken
preferred label: creativity technique @en
type: Concept

Tätigkeitswechsel
preferred label: job rotation @en
type: Concept

Anforderungsmanagement
preferred label: requirements management @en
type: Concept

Teilautonome Arbeitsgruppe TOP
preferred label: semi-autonomous work group @en
type: Concept

Schriftliche Befragung
preferred label: survey @en
type: Concept

Ressourcenmodell
preferred label: resource model @en
type: Concept

Mediation
preferred label: mediation @en
type: Concept

Beschwerdemanagement
type: Concept

Job Enlargement
type: Concept

Business Process Model and Notification
type: Concept

Stakeholder Map
preferred label: (---) @en
type: Concept

Ideenmanagement
preferred label: idea management @en
type: Concept

Kleingruppenarbeit
preferred label: small group method @en
type: Concept

Dokumentenanalyse
type: Concept

Methoden
has member: Kurzpausen
has member: Value Proposition Canvas
has member: Anforderungsmanagement
has member: Feedback, 360°
has member: Arbeitsanforderungserfassung
has member: Pro-Kontra-Analyse
has member: Arbeitsbewertung
has member: Lifecycle Management
has member: Aufgabenerweiterung
has member: Persona
has member: Stärken-Schwäche-Analyse
has member: Mockup
has member: Job Enrichment
has member: Tätigkeitswechsel
has member: Customer Journey Analyse
has member: Liberation from Contraints by Digitization
has member: Service Blueprint
has member: Role Play
has member: KVP (Kontinuierlicher Verbesserungsprozess)
has member: Beobachtung
has member: Prozessmodellierung
has member: In-den-Schuhen-des-Anderen-Gehen
has member: GAP-Analyse
has member: Autonomiekriterien
has member: Partizipative Methoden der Arbeitsgestaltung
has member: Schriftliche Befragung
has member: Business Process Model and Notification
has member: Festlegung von Erreichbarkeitszeiten
has member: Pausengestaltung
has member: Aufgabenbereicherung
has member: Service Enacting
has member: Kleingruppenarbeit
has member: Mediation
has member: Phasenmodell
has member: SMART-Methode
has member: Vorgehensmodell
has member: Critical Incident Technik (CIT)
has member: Physikalische und physiologische Methoden
has member: SWOT-Analyse
has member: Empathy Map
has member: Kreativitätstechniken
has member: Service-Ökosystem-Design
has member: RACI-Matrix
has member: Gesundheitszirkel
has member: Arbeitsanalyse
has member: Pains & Gains
has member: Prozessgestaltung
has member: Potenzialmodell
has member: Business Model Canvas
has member: Customer Experience Design
has member: Tandemmethode
has member: Customer Journey Mapping (CJM)
has member: Prozessmodell
has member: Chancen-Risiken-Analyse
has member: Ideenmanagement
has member: Service-Assessment (ServAs)
has member: Teilautonome Arbeitsgruppe TOP
has member: Mind-Mapping
has member: Dokumentenanalyse
has member: Aufgabenbezogener Informationsaustausch
has member: Service-QFD (Quality-Function-Deployment)
has member: Design Science Research
has member: Critical Path Analyse
has member: Stakeholder Map
has member: Produktmodell
has member: Job Rotation
has member: Job Enlargement
has member: User Story
has member: Teambuilding
has member: Virtual Reality
has member: Target-Costing
has member: ServQual
has member: Coaching
has member: Prozessanalyse und Prozessmodellierung
has member: Service-FMEA (Fehlermöglichkeits- und Einflussanalyse)
has member: Beschwerdemanagement
has member: Lautes Denken
has member: Beobachtungsinterview
has member: LTIR
has member: Kano-Modell

Arbeitsanalyse
preferred label: job analysis @en
type: Concept

Arbeitsbewertung
type: Concept

Prozessmodell
preferred label: (business) process model @en
type: Concept

Potenzialmodell
preferred label: capability model @en
type: Concept

Kurzpausen
preferred label: short breaks @en
type: Concept

Pains & Gains
type: Concept

Critical Path Analyse
preferred label: critical path analysis; critical path method @en
type: Concept

Prozessgestaltung
preferred label: process design @en
type: Concept

Job Rotation
type: Concept

Chancen-Risiken-Analyse
preferred label: analysis of opportunities and risks @en
type: Concept

Service-QFD (Quality-Function-Deployment)
preferred label: (---) @en
type: Concept

Arbeitsanforderungserfassung
type: Concept

Beobachtung
preferred label: observation @en
type: Concept

In-den-Schuhen-des-Anderen-Gehen
preferred label: Walking in each other's shoes @en
type: Concept

Partizipative Methoden der Arbeitsgestaltung
type: Concept

Design Science Research
type: Concept

Liberation from Contraints by Digitization
type: Concept

Coaching
preferred label: coaching @en
type: Concept

Role Model Canvas
preferred label: role model canvas @en
type: Concept

preferred label
sub property of: label
definition: The preferred lexical label for a resource, in a given language. @en
comment: skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties. @en
comment: The range of skos:prefLabel is the class of RDF plain literals. @en
comment: A resource has no more than one value of skos:prefLabel per language tag. @en

Kopfstand-Technik
preferred label: problem reversal technique @en
type: Concept

Critical Incident Technik (CIT)
type: Concept

Pro-Kontra-Analyse
type: Concept

Gefährdungsbeurteilung
type: Concept

Service Blueprint
type: Concept

Customer Journey Mapping (CJM)
preferred label: (---) @en
type: Concept

Beobachtungsinterview
preferred label: observation interview @en
type: Concept

Aufgabenbezogener Informationsaustausch
preferred label: task-related information exchange @en
type: Concept

SWOT-Analyse
type: Concept

Customer Journey Analyse
type: Concept

Teambuilding
type: Concept

Tandemmethode
preferred label: tandem method @en
type: Concept

Persona
preferred label: (---) @en
type: Concept

Service Enacting
preferred label: (---) @en
type: Concept

Empathy Map
type: Concept

Phasenmodell
preferred label: phase model @en
type: Concept

Aufgabenbereicherung
preferred label: job enrichment @en
type: Concept

Autonomiekriterien
preferred label: autonomy criteria @en
type: Concept

Brainstorming
preferred label: brainstorming @en
type: Concept

Vorgehensmodell
preferred label: procedure model @en
type: Concept

Value Proposition Canvas
type: Concept

Mündliche Befragung
preferred label: interview @en
type: Concept

Prozessmodellierung
preferred label: (business ) process modelling @en
type: Concept

Lifecycle Management
preferred label: (---) @en
type: Concept

RACI-Matrix
type: Concept

Produktmodell
preferred label: product model @en
type: Concept

Aufgabenerweiterung
preferred label: job enlargement @en
type: Concept

has member
definition: Relates a collection to one of its members. @en

ServQual
preferred label: (---) @en
type: Concept

Service-Assessment (ServAs)
preferred label: (---) @en
type: Concept

Service-Ökosystem-Design
type: Concept

Gesundheitszirkel
preferred label: health circle @en
type: Concept