Relates a concept to a concept that is more general in meaning.
Broader concepts are typically rendered as parents in a concept hierarchy (tree).
has broader
Begriffe
Relates a concept to a concept with which there is an associative semantic relationship.
skos:related is disjoint with skos:broaderTransitive
has related
SoServe-Thesau
allgemeine Begriffe
An alternative lexical label for a resource.
The range of skos:altLabel is the class of RDF plain literals.
skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties.
alternative label
Concept
The preferred lexical label for a resource, in a given language.
The range of skos:prefLabel is the class of RDF plain literals.
A resource has no more than one value of skos:prefLabel per language tag.
preferred label
Relates a resource (for example a concept) to a concept scheme in which it is included.
is in scheme
ServQual
A statement or formal explanation of the meaning of a concept.
definition
A note for an editor, translator or maintainer of the vocabulary.
editorial note
Die Fähigkeit, die Bedürfnisse des Gegenübers zu erkennen und auf diese einzugehen wird als Einfühlungsvermögen bezeichnet. Im Bezug auf Dienstleistung meint Einfühlungsvermögen das Erkennen und Reagieren auf individuelle Kund:innenbedürfnisse.
Leimeister, Jan Marco (2012): Dienstleistungsengineering und -management. Berlin, Heidelberg: Springer Berlin Heidelberg.
Empathie
empathy
Einfühlungsvermögen