@prefix skos: <http://www.w3.org/2004/02/skos/core#> .
@prefix rdfs: <http://www.w3.org/2000/01/rdf-schema#> .
@prefix void: <http://rdfs.org/ns/void#> .
@prefix isothes: <http://purl.org/iso25964/skos-thes#> .
@prefix owl: <http://www.w3.org/2002/07/owl#> .

skos:broader
  rdfs:subPropertyOf skos:broaderTransitive ;
  skos:definition "Relates a concept to a concept that is more general in meaning."@en ;
  rdfs:comment "Broader concepts are typically rendered as parents in a concept hierarchy (tree)."@en ;
  rdfs:label "has broader"@en .

<https://thesaurus.so-serve.de/Skosmos/soserve/de/page/Customer_experience_design>
  skos:related <https://thesaurus.so-serve.de/Skosmos/soserve/de/page/dienstleistung>, <https://thesaurus.so-serve.de/Skosmos/soserve/de/page/Dienstleistungsanbieter> ;
  skos:editorialNote "Teixeira, Jorge; Patrício, Lia; Nunes, Nuno J.; Nóbrega, Leonel; Fisk, Raymond P.; Constantine, Larry (2012): Customer experience modeling: from customer experience to service design. In: Journal of Service Management 23 (3), S. 362–376. DOI: 10.1108/09564231211248453."@de ;
  skos:broader <https://thesaurus.so-serve.de/Skosmos/soserve/de/page/Methoden_Service_Engineering> ;
  skos:definition "Das Kund:innenerlebnis umfasst die Summe der Erfahrungen und Erlebnisse von Kund:innen bzw. Dienstleistungs-Empfänger:innen mit einem Dienstleistungs-Anbieter. Bei der Gestaltung einer Customer Experience geht es darum, ein möglichst umfassend positives Kund:innenerlebnis (Erlebniskette) zu kreieren, indem förderliche Rahmenbedingungen für die im Zuge der Dienstleistung stattfindenden Tätigkeiten geschaffen werden."@de ;
  skos:prefLabel "Customer Experience Design"@de, "" ;
  skos:inScheme <https://thesaurus.so-serve.de/Skosmos/soserve/de/page/> ;
  a skos:Concept ;
  skos:altLabel "" .

skos:related
  rdfs:subPropertyOf skos:semanticRelation ;
  skos:definition "Relates a concept to a concept with which there is an associative semantic relationship."@en ;
  rdfs:comment "skos:related is disjoint with skos:broaderTransitive"@en ;
  rdfs:label "has related"@en .

<https://thesaurus.so-serve.de/Skosmos/soserve/de/page/>
  rdfs:label "SoServe-Thesau"@de, "" ;
  skos:prefLabel "" ;
  a void:Dataset, skos:Concept, isothes:ConceptGroup, skos:ConceptScheme .

skos:altLabel
  rdfs:subPropertyOf rdfs:label ;
  skos:definition "An alternative lexical label for a resource."@en ;
  rdfs:comment "The range of skos:altLabel is the class of RDF plain literals."@en, "skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise disjoint properties."@en ;
  rdfs:label "alternative label"@en .

skos:Concept
  rdfs:label "Concept"@en ;
  a owl:Class .

skos:prefLabel
  rdfs:subPropertyOf rdfs:label ;
  skos:definition "The preferred lexical label for a resource, in a given language."@en ;
  rdfs:comment """skos:prefLabel, skos:altLabel and skos:hiddenLabel are pairwise
      disjoint properties."""@en, "The range of skos:prefLabel is the class of RDF plain literals."@en, "A resource has no more than one value of skos:prefLabel per language tag."@en ;
  rdfs:label "preferred label"@en .

<https://thesaurus.so-serve.de/Skosmos/soserve/de/page/Methoden_Service_Engineering>
  rdfs:label "Methoden Service Engineering"@de ;
  skos:prefLabel "Methoden Service Engineering"@de ;
  a skos:Concept ;
  skos:narrower <https://thesaurus.so-serve.de/Skosmos/soserve/de/page/Customer_experience_design> .

<https://thesaurus.so-serve.de/Skosmos/soserve/de/page/Dienstleistungsanbieter>
  skos:prefLabel "service company"@en, "Dienstleistungsanbieter:in"@de ;
  a skos:Concept ;
  skos:related <https://thesaurus.so-serve.de/Skosmos/soserve/de/page/Customer_experience_design> .

skos:inScheme
  skos:definition "Relates a resource (for example a concept) to a concept scheme in which it is included."@en ;
  rdfs:label "is in scheme"@en .

skos:definition
  rdfs:subPropertyOf skos:note ;
  skos:definition "A statement or formal explanation of the meaning of a concept."@en ;
  rdfs:label "definition"@en .

<https://thesaurus.so-serve.de/Skosmos/soserve/de/page/Methoden>
  a isothes:ConceptGroup ;
  skos:prefLabel "Methoden"@de ;
  skos:member <https://thesaurus.so-serve.de/Skosmos/soserve/de/page/Customer_experience_design> .

skos:editorialNote
  rdfs:subPropertyOf skos:note ;
  skos:definition "A note for an editor, translator or maintainer of the vocabulary."@en ;
  rdfs:label "editorial note"@en .

<https://thesaurus.so-serve.de/Skosmos/soserve/de/page/dienstleistung>
  skos:prefLabel "service"@en, "Dienstleistung"@de ;
  a skos:Concept ;
  skos:related <https://thesaurus.so-serve.de/Skosmos/soserve/de/page/Customer_experience_design> .