Concept information
Preferred term
Methoden Service Engineering
Broader concept
Narrower concepts
- Anforderungsmanagement
- Beschwerdemanagement
- Business Model Canvas
- Business Process Model and Notification
- Critical Path Analyse
- Customer Experience Design
- Customer Journey Mapping (CJM)
- Design Science Research
- Empathy Map
- GAP-Analyse
- Kano-Modell
- Liberation from Contraints by Digitization
- Lifecycle Management
- Mockup
- Pains & Gains
- Persona
- Phasenmodell
- Potenzialmodell
- Produktmodell
- Prozessmodell
- Prozessmodellierung
- Ressourcenmodell
- Role Play
- Service-Assessment (ServAs)
- Service Blueprint
- Service Enacting
- Service-FMEA (Fehlermöglichkeits- und Einflussanalyse)
- Service-Ökosystem-Design
- Service-QFD (Quality-Function-Deployment)
- ServQual
- Stakeholder Map
- Target-Costing
- User Story
- Value Proposition Canvas
- Virtual Reality
- Vorgehensmodell
URI
https://thesaurus.so-serve.de/Skosmos/soserve/de/page/Methoden_Service_Engineering
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